Our Projects
We’ve worked on numerous projects with varied clients. Here is a glimpse at some of them.
Featured Project
Kaelo Website & Telephony Integration
We created the website for Kaelo and did a custom development for their contact centre, integrating their existing system with xCally omnichannel solutions. This solution drastically improved their response to customer queries.
Featured Project
Tigerbrands Website & Telephony Integration
Tigerbrands was in need of a contact centre solution through which they could handle orders from stockists. As a large entity handling over 500 customers, the solution needed to be as efficient as possible at recognising registered stockists, redirecting them to their dedicated agent, and reduce waiting times. Our team successfully completed this telephony integration to the satisfaction of the client.
Featured Project
Qcontact Website
This website was created as a platform to add onto existing marketing initiatives within the company and provide detailed company information to external stakeholders.
Featured Project
PowerBi Dashboards
With most projects we have done, the true business value of the solutions we implement is experienced by having an equally competent reporting solution.
We implement the process of extracting and cleaning data, and creating dashboards for our clients to monitor and evaluate important metrics in their business.